Welcome to Gerdou Hair! These Terms of Service govern your access to and use of our website and services. By using our website, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase or using our services.

Eligibility

To use our website and services, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate and complete information during the purchasing process.

• Agree to use our website only for lawful purposes.

Orders and Payment

1. Order Confirmation

Once you place an order, you will receive a confirmation email with the details. We reserve the right to cancel or refuse orders for reasons such as product unavailability, payment issues, or suspected fraudulent activity.

2. Pricing and Payment

All prices listed on our website are in USD and subject to change without notice. Payment must be completed at the time of purchase through our secure payment gateway.

Shipping Policy

1. Shipping Methods

We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be displayed at checkout.

2. Order Processing Time

Orders are processed within 1-3 business days. Once shipped, you will receive a tracking number via email.

3. International Shipping

We ship worldwide. Please note that customs fees or import taxes may apply and are the responsibility of the customer.

4. Delayed or Lost Packages

While we strive to ensure timely delivery, Gerdou Hair is not responsible for delays caused by the shipping carrier or customs. If your package is lost or delayed, please contact us at contact@gerdouhair.com.

Refund and Exchange Policy

For information about refunds and exchanges, please refer to our Refund Policy.

Limitation of Liability

Gerdou Hair is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase price of the item in question.

Intellectual Property

All content on our website, including text, images, and logos, is the property of Gerdou Hair and protected by copyright laws. You may not use or reproduce any content without prior written consent.

Changes to Terms of Service

We may update these Terms of Service at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: contact@gerdouhair.com

• Website Chat Button: Available on our website for real-time support

Thank you for choosing Gerdou Hair. We are committed to providing you with high-quality products and excellent service!