Welcome to Gerdou Hair! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Information You Provide Directly

When you interact with Gerdou Hair, such as when you make a purchase, contact us, or use our chat feature, we may collect the following information:

• Name

• Email address

• Shipping and billing addresses

• Payment information (processed securely via third-party payment providers)

• Other details you provide through our chat button or contact email (contact@gerdouhair.com).

2. Information Collected Automatically

We may automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

How We Use Your Information

We use the information collected to:

• Process and fulfill your orders

• Respond to your inquiries via email or chat

• Improve our website, products, and services

• Send you updates, promotional offers, or newsletters (only with your consent)

• Detect and prevent fraud or unauthorized access

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers, such as payment processors, shipping companies, and IT support

• Legal authorities if required by law or to protect our rights and safety

• Analytics tools to understand website performance and improve user experience

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no online system can guarantee complete security. If you suspect your data has been compromised, please contact us immediately at contact@gerdouhair.com.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact certain functionalities of our website.

Your Rights

You have the right to:

• Access and request a copy of your personal data

• Request corrections to your data if inaccurate

• Opt out of receiving marketing emails or promotions

• Request the deletion of your personal information (subject to legal and business obligations)

To exercise these rights, please email us at contact@gerdouhair.com.

Third-Party Links

Our website may contain links to third-party websites. Gerdou Hair is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the date of the latest revision. Your continued use of our website constitutes your acceptance of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: contact@gerdouhair.com

• Website Chat Button: Available on our website for real-time support

Thank you for trusting Gerdou Hair with your personal information!